Frequently Asked Questions

Khinkali are traditional Georgian soup dumplings filled with meat and rich broth. They are one of the most well-known dishes in Georgian cuisine and are usually larger than regular dumplings.

The main difference is the broth inside. Khinkali are larger, juicier, and more filling than many regular dumplings. Each one is filled with meat and savory broth, making khinkali a full meal rather than just a side dish.

Our two varieties are made with beef and pork or lamb and beef, along with fresh onion, cilantro, parsley, herbs, spices, and salt.

No. We do not add sugar, preservatives, or artificial flavor enhancers. Our khinkali are made with natural ingredients and a traditional Georgian recipe.

Each pack includes 12 khinkali.

Choose your frozen products and add them to the cart. Enter your delivery address; the cart automatically calculates the paid shipping rate from your state and number of shipping units. Review the product subtotal, shipping charge, and total before continuing to secure online payment through Stripe. Payment is required before we can confirm and process your order.

Payment is completed online through Stripe after you review the full cart total, including paid shipping. Major credit and debit cards are accepted. Other payment options appear only if available for your device and checkout. We do not collect card details on the Khinkali Factory website.

Your payment is charged when you complete secure checkout through Stripe. We then confirm whether your order is accepted and ready for processing.

If you need to change your order, please contact us as soon as possible. We’ll do our best to help before the order is packed or shipped.

We ship frozen orders to eligible U.S. addresses only. International shipping is not available.
Enter your delivery address at checkout to confirm availability and see the exact shipping cost before payment.
Zone 1
Florida, Georgia, South Carolina, North Carolina, Virginia, Maryland, Delaware, Pennsylvania, New Jersey, New York, Connecticut, Rhode Island, Massachusetts, Vermont, New Hampshire, Maine, Texas, Louisiana, Mississippi, Alabama and Washington, D.C.
Zone 2
Arizona, California, Nevada, New Mexico, Oklahoma, Arkansas, Tennessee, Kentucky, West Virginia, Ohio, Indiana, Illinois, Michigan, Wisconsin, Minnesota, Iowa, Missouri, Kansas, South Dakota, North Dakota, Montana, Idaho, Utah, Oregon and Washington state.
Zone 3
Colorado, Wyoming and Nebraska.
Alaska and Hawaii
Separate rates and order sizes apply to eligible addresses accepted at checkout.
Your exact shipping cost is calculated automatically in the cart before payment.

Shipping is calculated automatically after you enter your delivery address and select your packs. Your exact rate will appear in the cart before payment.
What counts as one shipping unit?

• Each pack of khinkali = 1 unit
• Adjika = does not count
• Frozen Solyanka = 1 unit when available

Zones 1−3 require a minimum order of 2 units.
Zone 1
2 units — $ 35 · 3 — $ 30 · 4 — $ 27 · 5 — $ 25
6 — $ 23 · 7 — $ 21 · 8+ — $ 20
Zone 2
2 units — $ 30 · 3 — $ 25 · 4 — $ 23 · 5 — $ 21
6 — $ 19 · 7 — $ 17 · 8+ — $ 15
Zone 3 — Colorado, Wyoming and Nebraska
2 units — $ 25 · 3 — $ 20 · 4 — $ 18 · 5 — $ 16
6 — $ 14 · 7 — $ 12 · 8+ — $ 10
Alaska — eligible addresses only
4 units — $ 150 · 8 units — $ 250 · 12 units — $ 300
Hawaii — eligible addresses only
4 units — $ 200 · 8 units — $ 350 · 12 units — $ 450
There is no free-shipping threshold.

We ship frozen orders every Monday and Wednesday. Orders placed by 12:00 PM Denver time on Monday are scheduled to ship Monday; orders placed after that cutoff and by 12:00 PM Denver time on Wednesday are scheduled to ship Wednesday. Orders placed after Wednesday’s cutoff are scheduled to ship the following Monday. Transit time depends on your destination and carrier; the shipping day is not the delivery day.

Orders are packed in insulated packaging to help keep the khinkali frozen during transit.

Please inspect your order upon delivery. If your order arrives thawed or damaged, please contact us by 11:00 PM on the delivery date at khinkalifactory.co@gmail.com and include photos of the product and packaging so we can quickly resolve the issue.

No. At this time, we only ship within the United States.

Keep khinkali frozen until you are ready to cook them.

No. Cook khinkali straight from frozen.

No. Refreezing is not recommended because it can affect the quality, taste, and texture of the product.

Please follow the expiration date printed on the package and keep the product frozen as directed.

Yes, khinkali can be cooked in a steamer, but the classic method is to boil them in salted water.

No. We do not recommend cooking frozen khinkali in the microwave because the dough and filling may not cook evenly.

Yes. Cooked khinkali can be reheated. For best texture, lightly pan-fry them or reheat them in an air fryer until warm and slightly crispy.